Privacy Policy

Privacy Policy
Last updated: 29 May 2025

At Mr Francatelli, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are
This website is operated by Mr Francatelli
48a Rochester Row, London SW1P 1JU
Tel: 020 3435 5489
Email: info@mrfrancatelli.co.uk

2. What Information We Collect
We may collect and process the following data:

• Name and contact details (e.g. email, phone number)

• Reservation or order details

• Payment and billing information (if applicable)

• Technical data (IP address, browser type, device type)

• Usage data (pages visited, time spent on site)

3. How We Use Your Information
We use your personal data to:

• Process table bookings, delivery or takeaway orders

• Respond to enquiries or customer service requests

• Improve our website and services

• Comply with legal and regulatory obligations

• Send occasional promotional emails (if consent is given)

4. How We Share Your Information
We do not sell or share your personal data with third parties for marketing purposes. We may share data with trusted providers to help us operate the website and deliver our services, such as:

• Payment processors

• Reservation or delivery platforms (e.g. Booxit.it)

• Web hosting and analytics services

5. Cookies and Tracking
Our website uses cookies to:

• Enhance functionality and performance

• Understand how visitors use our site

• Enable services such as online bookings

You can manage or disable cookies through your browser settings. Please refer to our Cookie Policy for more information.

6. Data Security
We take data protection seriously and implement appropriate security measures to protect your information from unauthorised access, alteration, or disclosure.

7. Your Rights
Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain types of processing

• Withdraw consent (where applicable)

To exercise any of these rights, please contact us at info@mrfrancatelli.co.uk.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Mr Francatelli
48a Rochester Row, London SW1P 1JU
info@mrfrancatelli.co.uk
020 3435 5489